Apply for the post of Customer Assistance Manager – Personal Loan at Mumbai, Maharashtra, India. Check all the required details like eligibility, notification pdf, age limit, qualifications etc. Go and Apply now!!
| Job title | Customer Assistance Manager – Personal Loan |
| Location | Mumbai, Maharashtra, India |
| Job details | The Customer Assistance Manager – Personal Loan is responsible for managing collections, recovery, and hardship resolution for retail asset portfolios within the assigned geography. The role focuses on delinquency control, repossession management, legal coordination, agency governance, and field operations, while ensuring strict compliance with regulatory and internal policies. This position requires a hands-on leader with strong field collections expertise, people management skills, and legal awareness, capable of balancing recovery performance with customer sensitivity. |
| Qualification | Bachelor’s Degree in any discipline |
| Experience | experience in Retail Asset Collections / Personal Loan Recovery / Field Operations. |
| Skills | Strong knowledge of repossession processes, legal procedures, and agency management Ability to handle hardship cases with empathy and resolution-focused approach Excellent communication, negotiation, and stakeholder coordination skills Willingness to engage in field-level operations as required. |
| Notification pdf | Click here |
| Apply Online | Click here |