Apply for the post of Sky Service Design – Team Leader (Sky Channel – Product Manager) at NEPTUNE ELEMENTS – 3rd Floor, Thane, Maharashtra, 400604, India (Work From Office). Check all the details related to this post, including qualifications, skills, the online application link, and the notification PDF link below.
| Job Title | Sky Service Design – Team Leader (Sky Channel – Product Manager) |
| Location | NEPTUNE ELEMENTS – 3rd Floor, Thane, Maharashtra, 400604, India (Work From Office) |
| Employment Type | Permanent, Full-Time |
| Job role | As the Team Leader – Sky Service Design, you will play a pivotal role in shaping customer experience within the Sky Channel. You will lead a high-performing team to design and implement innovative support strategies that enhance service efficiency, customer satisfaction, and loyalty. This role provides a unique opportunity to make a significant impact on the bank’s service excellence framework. |
| Qualifications | Essential: Bachelor’s degree in Business Administration, Customer Experience, or related field. Preferred: Master’s degree (MBA). |
| Experience | Minimum 5+ years of experience in customer support leadership, preferably in banking or financial services. Proven track record in designing and executing successful customer support strategies. |
| Skills | Strong leadership and mentoring abilities with an inclusive management style. Analytical and data-driven decision-making skills. Proficiency in customer support tools and software. Ability to thrive in a fast-paced and dynamic environment. Excellent communication, interpersonal, and problem-solving skills. Customer-first mindset with critical thinking ability. |
| Apply online | Click here |
| Notification pdf | Click here |