| Job Title | Personal Banker – Inbound – Branch Banking Service |
| Job ID | 233176 |
| Organization | Kotak Mahindra Bank |
| Department | Branch Banking |
| Location | Vishal Enclave Block‑C |
| City | New Delhi |
| Posting Date | 16 Mar 2026 |
| Job Type | Full Time |
| Job Shift | Day Shift |
| Education Requirement | Bachelor’s Degree |
| Work Mode | Branch / Office Based |
| Role Level | Entry / Junior Banking Role |
| Role Type | Customer Service & Inbound Banking Support |
| Primary Responsibility | Assist walk-in customers with banking services and queries |
| Customer Segment | Retail banking customers |
| Service Activities | Account services, transactions, and product information |
| Sales Activity | Cross-selling basic banking products |
| Products Focus | Savings accounts, deposits, cards, digital banking services |
| Customer Interaction | Inbound customer support at branch |
| Key Objective | Deliver quality customer service and improve customer experience |
| Key Skills | Customer service, communication, banking operations, product knowledge |
