| Job Title | Personal Banker – Inbound (Branch Banking – Service) |
| Industry | Banking – Retail / Branch Banking |
| Job Category | KMBL |
| Job ID | 230750 |
| Location (Job Mentioned) | Noida, Uttar Pradesh, India |
| Branch Location (Listed Address) | DLF Qutab Enclave, Gurgaon, Haryana, India |
| Work Schedule | Full Time – Day Shift |
| Education Requirement | Bachelor’s Degree |
| Primary Objective | Handle inbound customers at branch and provide banking services & cross-sell products |
| Core Responsibility – Customer Service | Assist walk-in customers with account queries, transactions, service requests |
| Core Responsibility – Sales Support | Cross-sell CASA, Fixed Deposits, Insurance, Loans, and other retail products |
| Core Responsibility – Relationship Handling | Maintain customer satisfaction and build long-term relationships |
| Core Responsibility – Compliance | Ensure adherence to banking policies and regulatory guidelines |
| Key Skills Required | Customer service skills, communication, basic banking knowledge, sales orientation |
| Performance Metrics | Customer satisfaction score, cross-sell ratio, service TAT, branch revenue contribution |
| Target Segment | Retail / Individual Customers |
| Career Path Potential | Senior Personal Banker → Relationship Officer → Branch Sales Manager → Branch Manager |
| Apply Online | Click here |
