Kotak Mahindra Bank : Personal Banker-Inbound-Branch Banking-Service

CategoryDetails
Job TitlePersonal Banker – Inbound (Branch Banking Service)
Job ID232957
Job CategoryKMBL – Branch Banking
Posted On12 March 2026
Job LocationKolkata
Office AddressGround & First Floor, 27, Amratala Lane, Kolkata, West Bengal, 700001, India
Work ModeWork From Office
Job TypeFull Time
Job ShiftDay
QualificationBachelor’s Degree
DepartmentBranch Banking / Customer Service
Role OverviewResponsible for handling inbound customer interactions at the branch, resolving queries, assisting with banking services, and ensuring a high level of customer satisfaction.
Key ResponsibilitiesHandle customer queries and service requests, assist with account services and transactions, provide information about banking products, ensure compliance with bank policies and KYC norms, and maintain quality customer service at the branch.
Key SkillsCustomer service, communication skills, banking product knowledge, problem-solving ability, and relationship management.

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