| Company | Kotak Mahindra Bank |
| Job Title | Relationship Manager – Sky CA Classic (VRM) |
| Job ID | 234759 |
| Department | Sky Channel / Virtual Relationship Management |
| Job Category | Consumer Bank / Virtual RM / Customer Service + Sales |
| Location | Hyderabad, Telangana, India |
| Office Location | M2 Square, Uppal IDA, Hyderabad |
| Job Type | Full Time |
| Job Shift | Day Shift |
| Education Required | Bachelor’s Degree |
| Role Type | Virtual Relationship Manager (Outbound) |
| Customer Segment | Wealth & Privy Customers / Current Account Customers |
| Work Mode | Outbound Calls / Phone Banking / Virtual Relationship |
| Main Responsibility | Manage customer relationships and sell banking products |
| Products | Cards, Liabilities, Assets (Loans), Investment Products |
| Sales Responsibility | Cross-sell banking and investment products |
| Service Responsibility | Handle customer queries and service requests |
| Performance Metrics | NPS, Service Quality, Sales Targets |
| Documentation | Maintain call logs and customer interaction records |
| Compliance | Follow information security and process guidelines |
| Field Work | No |
| Sales Pressure | Medium |
| Job Nature | Virtual RM + Customer Service + Cross Sell |
| Experience Level | 2–6 Years (Typical) |
| Career Path | VRM → Senior RM → Team Leader → Branch Manager |
| Industry | Banking / Virtual Banking / Wealth Banking |
