| Job Title | Relationship Manager – Sky Channel (Phygital) |
| Role Name | Relationship Officer – Customer Engagement |
| Job Category | Consumer Bank |
| Job Identification | 226642 |
| Job Type | Full Time |
| Job Shift | Day |
| Hot Job | Yes |
| Posting Date | 18 Jan 2026 |
| Location | Dass India Tower, Chennai, Tamil Nadu, India |
| Other Locations (Similar Jobs) | Delhi, Kolkata, Mumbai, Bangalore |
| Education Required | Bachelor’s Degree |
| Experience Required | Not specified (Sales / Banking experience preferred) |
| Target Segment | High Net Worth Individuals (HNI) – Priority Banking |
| Job Purpose | Acquire and manage HNI clients, deepen relationships, enhance engagement, and drive cross-sell opportunities across the bank’s product portfolio while ensuring high service standards and compliance |
| Key Responsibilities | Acquire Category A Priority clients; generate leads via field support; manage HNI relationships; cross-sell banking products; educate clients on new offerings; plan & execute sales initiatives; coordinate with product managers & group companies; maintain customer records; resolve customer queries; ensure compliance |
| Sales Responsibilities | Lead generation, client acquisition, cross-sell, wallet share enhancement |
| Customer Engagement | Maintain regular contact, relationship deepening, service excellence |
| Coordination | Work with Product Managers, Group Companies, Internal Teams |
| Compliance | Ensure adherence to bank policies and compliance norms |
| Skills Required | Sales orientation, communication skills, relationship management, customer engagement, coordination, professionalism, teamwork |
| Ideal Candidate Profile | Strong sales mindset, excellent communication, customer-centric, relationship builder, dynamic and proactive |
| Employer | Kotak Mahindra Bank (Sky Channel – Phygital) |
| Job Source | Candidate Experience Site Careers |
