| Job Title | Relationship Officer – 811 Digital Banking (Sales) |
| Department | Digital Banking – Kotak 811 |
| Function | Sales & Customer Acquisition |
| Job Category | Consumer Bank |
| Location | Bhopal, Madhya Pradesh |
| Job Type | Full Time |
| Job Shift | Day |
| Education Qualification | Bachelor’s Degree |
| Job Identification | 225244 |
| Posting Date | 06 January 2026 |
| Role Objective | Acquire new customers through field-based activities and drive sales of digital banking & financial products |
| Work Nature | 100% Field Sales |
| Customer Acquisition Methods | Canopy & Umbrella activities, Cold Calling, Referrals, Open Market Sourcing |
| Primary Products | Savings Accounts, Current Accounts (Kotak 811) |
| Cross-Sell Products | Life Insurance, General Insurance, SIPs, Personal Loans, Fixed Deposits |
| Territory Management | Assigned geographical area (Pin-code based mapping) |
| Key Responsibilities | • Acquire new customers in assigned area• Achieve acquisition & cross-sell targets• Build long-term customer relationships• Increase product penetration• Ensure compliance with processes & service standards |
| Key Skills Required | Field Sales, Customer Acquisition, Communication Skills, Relationship Building |
| Performance Metrics (KPIs) | Account openings, Cross-sell revenue, Productivity per day, Customer engagement |
| Work Location Address | Ground Floor, Bhagwan Complex, Bhopal – 462016 |
| Ideal Candidate Profile | Energetic, target-driven, comfortable with field work |
| Career Progression | Relationship Officer → Senior RO → Team Leader → Sales Manager |
| Resume Keywords | Digital Banking Sales, Field Sales, CASA Acquisition, Kotak 811, Cross-Selling |
