| Job Title | Service Officer – Branch Banking |
| Job Category | Consumer Bank |
| Location | Ahmedabad, Gujarat, India |
| Job Type | Full Time |
| Job Shift | Day |
| Education Qualification | Bachelor’s Degree |
| Job Identification | 225257 |
| Posting Date | 06 January 2026 |
| Role Objective | Ensure smooth and accurate branch operations while providing a high-quality customer experience. Serve as the first point of contact for customers for cash and non-cash banking services. |
| Key Responsibilities | • Handle day-to-day cash and non-cash transactions accurately.• Process withdrawals, deposits, demand drafts, and cheques.• Resolve customer queries promptly and provide banking information.• Maintain high standards of speed and accuracy.• Identify and promote cross-selling opportunities.• Ensure a positive and professional customer experience. |
| Target Customers | Retail banking customers visiting the branch |
| Products Handled | Savings & Current Accounts, Demand Drafts, Cheques, Banking services |
| Revenue Drivers | Cross-selling of banking products, enhancing customer loyalty |
| Key Skills Required | Customer service, operational accuracy, cash handling, communication, attention to detail |
| Work Location Address | Shop No 1-3, Savan Square, Chamunda Nagar, Ranip, Ahmedabad, Gujarat – 380081 |
| Resume Keywords | Branch Banking, Service Officer, Cash Handling, Customer Service, Transaction Processing, Cross-sell, Operational Accuracy |
