As a marketplace manager, you will be responsible for growing key markets in the 3-wheeler portfolio while improving rider and driver experience. This is a unique opportunity to get ‘the Uber 1.0’ experience on the fastest growing product category in India SA – Uber Auto and create direct P&L impact through sustainable growth. You will lead multiple interesting projects to improve Auto’s penetration spanning across entire India and South Asia, shape product-led growth, build a deep understanding of customers, balance pricing/incentives/take-rates to grow business, expanding across Tier-2/3 cities amongst others while working alongside a very capable cross-functional team. This role will be pivotal to achieving all the above goals by helping drive strategic decisions through creative thinking, hustle, data-driven approach, analytics, and operational mindset.
About the team
Auto team is part of our Central Products team and is responsible for central operations of Auto which includes strategy and launch as well as initiatives on driver growth, driver operations, and compliance. This role reports to the lead for UberAuto.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
What will you do
- Lead marketplace for a bunch of cities and drive growth & improve rider and driver experience through strategic initiatives.
- Partner with cross-functional teams (City team, New supply, Driver Operations, Finance) to drive the Auto category’s agenda and measure the impact of new/existing product launches & processes.
- Partner with global product and hailables team to a) Launch and scale new product features b) Identity and deploy best practices from other regions c) Improve the VC profile of the category.
- Critically analyze existing data and develop frameworks to continuously improve existing processes on pricing, incentive, and marketplace management.
- Forecast the growth trajectory of the category and plan supply requirements to meet/ exceed both top-line and bottom-line targets.
- Be the voice of riders and drivers to identify product/ process gaps and coordinate with the right teams to fix platform experience.
What will you need
- 2-4 years of relevant work experience (management consulting, investment banking, operations, etc.)
- SQL experience is a must
- Excellent problem-solving and analytical skills
- Ability to thrive in a fast-paced and ambiguous environment
- Experience leading cross-functional stakeholders in order to execute high-impact projects
- Strong verbal and written communication skills
- Sense of urgency and pace in delivering tangible results
Location
- Bangalore, India
- Gurgaon, India
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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