- Job Title: Sales Manager – NR
- Department: Retail Branch Banking
- Business Unit: Branch Banking and Retail Liabilities
- Organization: RBL Bank Limited
- Job Type: Permanent, Full-Time
- Management Level: Junior Management (SM/AVP)
- Campus/Non-Campus: Non-Campus
- Location: Andheri East, Mumbai, Maharashtra (Zone: West)
- No. of Openings: 1
- City Classification: A
- Cluster: NBL
- Requisition Type: New
- TAT: 90 Days
- Created By: Shivani Shashikant Jadhav
Position Purpose:
To drive acquisition and growth of the Non-Resident Indian (NRI) customer base through open market initiatives, assigned branches, and cross-selling of various banking products and services.
Key Responsibilities:
1. NRI Customer Acquisition:
- Acquire new NRI clients through assigned branches and open market strategies.
- Ensure compliance with KYC & AML guidelines.
2. Product Knowledge & Compliance:
- Demonstrate deep understanding of NR products, financial returns, yields, and EMI calculations.
- Maintain strong written and verbal communication for client interaction.
3. Channel & Revenue Management:
- Contribute to NR Champion team performance.
- Drive overall revenue through cross-referrals, product development, and client engagement.
4. Relationship Management:
- Deepen existing NRI relationships through sales of liabilities and third-party products.
- Activate new clients ensuring AQB maintenance and channel penetration.
5. Sales Initiatives & Reporting:
- Plan and execute sales events and campaigns.
- Maintain MIS for acquisition and account upgrades.
6. Customer Service & Feedback:
- Address client queries and complaints to enhance satisfaction.
- Provide inputs for product/service enhancements.
Qualifications:
- Education: Graduation is mandatory; MBA preferred.
- Experience: Minimum 4–5 years in NRI business acquisition in the banking sector.
Skills & Competencies:
Technical:
- In-depth knowledge of NR customer segment and related acquisition strategies.
Behavioral:
- Self-motivated and detail-oriented.
- Strong initiative and go-getter attitude.
- Team player with excellent interpersonal skills.
- Proficiency in local language preferred.
- Location Type: Branch
- Country: India
- District: Mumbai City
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| Notification pdf | Click here |