Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.
Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
Job Description:
As the Head of HR Systems, you will play a crucial role in managing and optimizing the human resources technology infrastructure within our organization.
Responsibilities:
Strategic Planning:
- Collaborate with senior HR leaders and other stakeholders to develop a comprehensive HR systems strategy aligned with business objectives.
- Identify opportunities for automation, process improvement, and increased efficiency in HR operations through the effective use of technology.
HR Systems Management:
- Lead the selection, implementation, and ongoing maintenance of HR systems, such as HRIS, ATS, performance management, learning management, and other relevant tools.
- Develop and enforce data governance and security policies to ensure the confidentiality, integrity, and availability of HR data.
- Monitor and evaluate the performance of HR systems, identify areas for improvement, and implement enhancements or upgrades as necessary.
- Stay abreast of industry trends and best practices in HR technology and proactively recommend innovative solutions to enhance the HR systems landscape.
Process Optimization:
- Analyze existing HR processes and workflows to identify areas for optimization, standardization, and automation.
- Collaborate with cross-functional teams to streamline HR processes and enhance the user experience, ensuring efficient and user-friendly systems and tools.
- Drive process adoption by providing training, documentation, and ongoing support to HR staff and end-users.
Data Analysis and Reporting:
- Develop and maintain HR analytics and reporting capabilities, leveraging HR systems to generate meaningful insights and key performance indicators.
- Produce regular reports, dashboards, and metrics to support HR decision-making and enable data-driven insights.
- Collaborate with HR business partners and other stakeholders to identify data requirements and deliver actionable insights for workforce planning, talent management, and organizational effectiveness.
Vendor Management:
- Manage relationships with external vendors and service providers, including HR system vendors, to ensure service levels are met and contracts are effectively negotiated and maintained.
- Evaluate vendor performance, conduct regular assessments, and oversee contract renewals or changes as needed.
Qualifications:
- Bachelor’s degree in Human Resources, Information Technology, Computer Science, or a related field. A master’s degree is preferred.
- Proven experience in HR systems management, including implementation and administration of HRIS, ATS, performance management, and learning management systems.
- Strong understanding of HR processes, workflows, and best practices.
- In-depth knowledge of HR data governance, security, and privacy regulations.
- Familiarity with data analysis, reporting, and visualization tools.
- Excellent project management skills with the ability to prioritize tasks and meet deadlines.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
- Proven ability to lead and develop a team.
- Experience with change management and driving process adoption is a plus.
Skills Required:
- Leading HRIT Team, Automation, Technical Support
Location:
- Bangalore,Karnataka
Education/Qualification:
- B.Tech/B.E/MCA/MBA (or equivalent degrees) in Computer Science or related technical disciplines
Desirable Skills:
- Process improvement, Strategic planning
Years Of Exp:
- 12 to 17 Years
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