| Company | Sutherland |
| Job Title | Clinical Healthcare BPO Consultant |
| Job ID | REF41031S |
| Contract Type | Temporary Work From Home (WAH) |
| Location | Taguig |
| Date Published | 19 March 2026 |
| Industry | Healthcare BPO / Insurance / Consulting |
| Role Overview | Provide consulting services for healthcare & insurance operations, focusing on clinical programs, strategy, and process improvement |
| Key Responsibilities | • Set up clinical/bill review/insurance practices• Manage client communication & expectations• Participate in RFPs, proposals & sales discussions• Develop strategies using data insights• Identify training needs for teams• Guide operations team for service improvement• Ensure compliance & process adherence• Collaborate with stakeholders for business growth |
| Education Requirement | Bachelor’s degree in relevant field |
| Mandatory Qualification | Registered Nurse (PH & US Licensed) |
| Experience Required | • Minimum 15 years in healthcare/insurance domain• 2–3 years at Director level |
| Domain Expertise Required | • Clinical Utilization Review• Nurse Reviews• Medical Call Center Operations• Workers’ Compensation / Casualty Insurance |
| Key Skills | • Leadership & team management• Strong analytical ability• Time management & multitasking• Communication & stakeholder management• MS Office proficiency |
| Work Mode | Work From Home (Temporary) |
| Seniority Level | Senior / Leadership Role |
