| Job Title | Customer Service Executive – UCV Finance (Motor Finance – Sales) |
| Location | Bengaluru |
| Job Type | Full Time |
| Job Identification | 37652 |
| Posting Date | 13 March 2026 |
| Apply Before | 31 March 2026 |
| Role Overview | Responsible for generating vehicle finance business, managing customer and dealer relationships, and ensuring smooth loan processing from lead generation to disbursement. |
| Reporting To | Sales Manager |
| Department | Sales – Vehicle Finance |
| Job Level | Executive |
| Lead Generation | Generate leads through Dealer Sales Executives (DSE), channel partners, and open market opportunities. |
| Customer Relationship Management | Manage end-to-end customer interaction, explain product offerings, resolve sales queries, cross-sell products, and ensure high customer satisfaction. |
| Dealer Relationship Management | Maintain strong relationships with assigned vehicle dealers to support finance business growth. |
| Deal Processing | Collect pre-sanction and post-sanction documents and perform accurate data entry in systems such as RSPM and SAGE. |
| Internal Coordination | Coordinate with operations and credit teams to ensure smooth processing of loan applications. |
| KPIs | Units Disbursed, First EMI Resolution, RC Collection |
| Qualification | Graduate (Any Discipline) |
| Experience Required | 0 – 2 years (preferably in vehicle sales) |
| Key Skills | Communication, Negotiation, Market/Industry Knowledge, Analytical Skills, Product Knowledge |
| Behavioural Competencies | Execution Excellence, Customer Centricity |
| Hiring Requirements | Comfortable with field work, willing to learn, must have a bike and driving license, good knowledge of RTO processes, basic product knowledge |
