| Company | TransUnion |
| Role | Sr Analyst – Business Operations |
| Location | Bogotá |
| Experience | 2+ years (projects / IT / business ops) |
| Education | Business / Engineering / Project Management |
| Core Objective | Improve customer experience & manage business/IT projects |
| Key Responsibilities | – Manage projects & client initiatives – Gather requirements & design solutions – Coordinate with tech, business & global teams – Track progress & provide status updates – Ensure compliance (security & infra) – Improve processes & customer experience – Support testing (UAT) & quality checks |
| Must-Have Skills | – Project management – Business analysis & requirement gathering – Communication & stakeholder management – Tools: Excel, Power BI, SharePoint – Customer-focused mindset |
| Focus Areas | Business Ops, Projects, Customer Experience, Process Improvement |
