| Job Title | Quality Manager – Amazon Now |
| Company | Amazon |
| Program / Business | Amazon Now / Amazon Fresh |
| Job ID | 3168375 |
| Job Code | ASSPL – Karnataka – B56 |
| Job Category | Systems, Quality & Security Engineering |
| Employment Type | Full Time |
| Location | Bengaluru, Karnataka, India |
| Role Objective | Ensure high-quality standards for perishable products across Amazon Fresh supply chain |
| Primary Focus Area | Meat, Seafood, Fruits, Vegetables, Eggs & other Perishables |
| Inbound Quality Checks | Review quality at Amazon LPC (DC), Spokes (UFF-FCs) and Vendors |
| Vendor Quality Control | Reject damaged or defective items back to vendors |
| Rejection Tracking | Record rejected items by item, vendor, and quantity |
| Process Audits | Audit quality during picking and packing operations |
| Packaging Standards | Monitor and enforce packaging quality standards |
| Bin Audits | Conduct weekly bin audits |
| Reporting | Share daily and weekly quality reports with stakeholders |
| Training Responsibility | Train DC and Spoke associates on quality, SOPs, and packaging |
| Team Name | P3 Quality Team |
| Business Importance | Quality is a key differentiator for Amazon Fresh customers |
| Customer Impact | Direct impact on freshness, safety, and customer trust |
| Education Requirement | Bachelor’s degree |
| Technical Skills | Microsoft Office applications |
| Communication Skills | Verbal and written communication with stakeholders |
| Preferred Skill | Experience communicating with senior management and customers |
| Operational Scope | Distribution Centers, Spokes, Vendors |
| Audit Frequency | Daily / Weekly |
| Quality Metrics | Product condition, packaging compliance, SOP adherence |
| Cross-Functional Work | Operations, Vendors, Quality Stakeholders |
| Work Environment | Operations-focused, fast-paced supply chain |
| Inclusion & Accessibility | Inclusive culture with hiring accommodations |
| Industry Domain | Retail, Quick Commerce, Grocery & Perishables |
| Posting Location Code | IND, KA |
