| Job Title | Key Account Manager II |
| Job ID | 24608 |
| Experience Required | 2–5 years |
| Location | Mumbai |
| Way of Working | Office / Field – Full-time from office base location |
| Company | Swiggy |
| Industry | On-demand Delivery / E-commerce / Logistics |
| Role Objective | Drive restaurant onboarding and revenue growth by managing key accounts, acquiring new partners, and strengthening existing relationships. |
| Key Responsibilities | • Sign contracts with restaurants and handle inquiries from new & existing clients• Generate sales leads from the market and onboard restaurants (0–5 star categories)• Maintain strong relationships with restaurant owners and advise on market-related challenges• Manage sales administration, reporting, and process improvements• Individually manage sales targets, revenue, and business planning• Handle potential clients independently while on field• Act as the face of Swiggy in the market and represent company values |
| Sales Ownership | • End-to-end sales responsibility• Target achievement & revenue growth• Business planning and expense control |
| Required Qualification | Graduate |
| Required Experience | Minimum 3+ years in sales |
| Preferred Skills | • Sales & Negotiation• Key Account Management• E-commerce & Online Marketing Knowledge• Relationship Management |
| Technical Skills | • Strong analytical skills• Good Excel proficiency |
| Behavioral Skills | • Confident, go-getter attitude• Strong communication skills• Team player mindset |
| Leadership & Influence | • Ability to build strong internal & external networks• Influence stakeholders with a structured approach |
| Initiative & Flexibility | • Adapt quickly to change• Identify opportunities and recommend improvements to enhance campaign success |
| Equal Opportunity Statement | Swiggy is an equal opportunity employer and considers all qualified applicants without discrimination. |
