Kotak Mahindra Bank : Assistant Branch Manager – Inbound (Service & Operations)

CategoryDetails
CompanyBank (Branch Banking – Service Division)
Job TitleAssistant Branch Manager – Inbound (Service & Operations)
Job ID233448
LocationVikarabad (Dyacharam), Telangana, India
Job TypeFull-Time
Posting Date19 March 2026
QualificationBachelor’s Degree
Primary ObjectiveEnsure smooth branch operations and deliver high-quality customer service
Core ResponsibilitySupport branch management in operations, service delivery, and sales support
Customer HandlingManage walk-in customers and resolve queries efficiently
Branch OperationsOversee day-to-day branch activities and service processes
Team SupportAssist in managing and guiding branch staff
Sales SupportPromote banking products (CASA, insurance, loans) through inbound leads
ComplianceEnsure KYC and regulatory compliance
Process ManagementMaintain service quality and operational efficiency
CoordinationWork with internal teams for issue resolution
Performance MonitoringTrack branch service KPIs and productivity
Key Skills RequiredCustomer service, leadership, communication, operations management
Ideal Candidate ProfileCandidate with banking experience and strong service orientation

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