Kotak Mahindra Bank : Elite Banker – Inbound (Branch Banking Service)

CategoryDetails
Job TitleElite Banker – Inbound (Branch Banking Service)
LocationChennai, Tamil Nadu
Job TypeFull-Time (Day Shift)
Role TypeService + Sales (Inbound)
IndustryBranch Banking
Primary ObjectiveHandle inbound customers in branch and provide banking services while driving sales through relationship building
Customer SegmentWalk-in / Existing Bank Customers
Customer HandlingAttend and assist walk-in customers for banking needs
Service ResponsibilityResolve queries, provide account/services support
Sales ResponsibilityCross-sell banking products (CASA, Loans, Cards, Insurance, etc.)
Relationship ManagementBuild and maintain relationships with existing customers
Customer ExperienceEnsure high service quality and customer satisfaction
Target AchievementMeet cross-selling and service-related targets
Internal CoordinationWork with branch staff and internal teams
ComplianceFollow KYC and banking guidelines
Key SkillsCommunication, Customer Service, Sales, Relationship Management
Experience RequiredBanking / customer service experience preferred
EducationBachelor’s Degree
Job Identification233459
Posting Date19/03/2026

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