| Job Title | Team Member – Customer Experience (Support Services) |
| Job ID | 216457 |
| Company | Kotak Mahindra Bank |
| Location | Mumbai (Kotak Infiniti, Building No. 21) |
| Work Mode | Work From Office |
| Job Type | Full Time |
| Job Shift | Day Shift |
| Job Category | Corporate / Customer Experience |
| Posting Date | 20 March 2026 |
| Apply Before | 21 March 2026 |
| Education Requirement | Bachelor’s Degree |
| Industry | Banking / Customer Service |
| Role Overview | Deliver customer support services and enhance overall customer experience for banking clients |
| Key Responsibilities | • Handle customer queries & service requests• Ensure high-quality customer experience• Support internal customer service operations• Maintain service standards & response time• Coordinate with teams for issue resolution |
| Skills Required | • Customer service skills• Communication skills• Problem-solving ability• Basic banking knowledge (preferred) |
| Seniority Level | Entry to Mid Level |
