| Company | Kotak Mahindra Bank |
| Job Title | Assistant Branch Manager – Inbound – Branch Banking – Service |
| Job ID | 245079 |
| Department | Consumer Bank – Branch Banking – Service |
| Job Category | Consumer Bank |
| Job Type | Full-Time |
| Job Shift | Day Shift |
| Location | Mumbai |
| State | Maharashtra |
| Country | India |
| Minimum Qualification | Bachelor’s Degree |
| Experience Required | Not Specified (Branch Operations / Banking experience preferred) |
| Job Purpose | Manage daily branch operations, ensure compliance with banking regulations and audit standards, supervise customer service, and maintain operational efficiency. |
| Key Responsibilities | • Oversee daily branch operations.• Ensure compliance with bank policies, audit, AML, and KYC requirements.• Authorize and verify customer transactions processed by staff.• Manage branch lobby and customer queues.• Handle cash operations including Foreign Exchange (FX) and Traveller’s Cheques (TCs).• Resolve customer complaints within defined TAT.• Ensure accurate account-opening documentation and compliance. |
| Required Skills | Branch Operations, Customer Service, Cash Handling, Team Supervision, AML/KYC Compliance, Audit Compliance, Transaction Authorization, Communication Skills, Problem Solving |
| Preferred Knowledge | Retail Banking, Foreign Exchange (FX), Traveller’s Cheques, Banking Regulations, Operational Risk, Customer Relationship Management |
| Posting Date | 03 July 2026 |
| Career Level | Assistant Branch Manager |
| Work Location | Shop No. 110–112, Evershine Millennium Paradise, Mumbai – 400101 |
