| Company | Kotak Mahindra Bank |
| Job Title | Elite Banker – Inbound (Branch Banking – Service) |
| Designation | Elite Banker |
| Department / Service Area | Consumer Bank – Branch Banking (Service) |
| Job ID | 245658 |
| Posting Date | July 7, 2026 |
| Location | Bengaluru |
| Employment Type | Full-time |
| Shift | Day Shift |
| Domain | Branch Banking, Customer Service, Retail Banking |
| Experience Required | Relevant experience in Branch Banking, Customer Service, or Retail Banking preferred. (Not explicitly specified.) |
| Educational Qualification | Bachelor’s Degree |
| Role Overview | Deliver excellent branch banking service, assist walk-in customers, support branch operations, resolve customer queries, and promote banking products. |
| Key Responsibilities | Serve walk-in customers, generate NTB leads, cross-sell banking products, support Personal Banker, handle audit support, account reconciliation, resolve customer queries, ensure compliance, and enhance customer experience. |
| Mandatory Skills | Customer Service, Branch Banking, Relationship Management, Cross-selling, Lead Generation, Account Reconciliation, Audit Support, Communication, Banking Operations. |
| Preferred Competencies | Customer Focus, Problem Solving, Teamwork, Sales Orientation, Interpersonal Skills, Attention to Detail, and Compliance Awareness. |
| Ideal Candidate | A customer-oriented banking professional with strong service skills, knowledge of branch operations, and the ability to build relationships while supporting business growth through cross-selling. |
