| Job Title | Elite Banker – Inbound – Branch Banking – Service |
| Company Name | Kotak Mahindra Bank |
| Job ID | 258327 |
| Job Category | Consumer Bank |
| Location | Allahabad, Uttar Pradesh, India |
| Work Location | 92/99, K.P. Kakkar Road, Allahabad, Uttar Pradesh – 211003 |
| Employment Type | Full-Time |
| Job Shift | Day Shift |
| Education | Bachelor’s Degree |
| Posting Date | 23 September 2026 |
| Apply Before | 21 December 2026 |
| Role Overview | Provide high-quality service to walk-in customers and support branch banking operations, customer servicing, reconciliation, and cross-selling. |
| Customer Service | Assist walk-in customers across segments and resolve their queries promptly and professionally. |
| Customer Acquisition | Generate leads for New-to-Bank (NTB) customers and identify business opportunities. |
| Cross-Selling | Promote and cross-sell relevant financial products based on customer requirements. |
| Branch Support | Act as backup for the Personal Banker during peak hours or absences. |
| Operations | Handle non-transactional servicing, audit support, and branch account reconciliation. |
| Compliance | Follow internal policies and applicable regulatory guidelines. |
| Important Skills | Customer service, communication, relationship management, sales, lead generation, problem-solving, and attention to detail. |
