| Job Title | Assistant Branch Manager – Inbound – Branch Banking – Service |
| Company Name | Kotak Mahindra Bank |
| Job ID | 258332 |
| Job Category | Consumer Bank |
| Location | Madhya Pradesh, India |
| Work Location | Ground Floor, C-15, New Radhavallabh Main Road, Jawahar Nagar, Khargone, Madhya Pradesh – 451001 |
| Employment Type | Full-Time |
| Job Shift | Day Shift |
| Education | Bachelor’s Degree |
| Posting Date | 23 September 2026 |
| Apply Before | 21 December 2026 |
| Role Overview | Oversee daily branch operations, customer service, compliance, and operational efficiency while ensuring a high-quality customer experience. |
| Branch Operations | Manage day-to-day branch activities and ensure smooth and efficient functioning. |
| Compliance & Audit | Ensure adherence to bank policies, audit standards, regulatory requirements, AML, and KYC guidelines. |
| Transaction Verification | Authorize and verify system inputs for customer transactions and service requests handled by subordinates. |
| Customer Service | Manage branch lobby and customer queues and resolve customer complaints within defined TAT. |
| Cash Operations | Handle cash operations, including Foreign Exchange (FX) and Traveler’s Cheques (TCs), within prescribed limits. |
| Key Responsibilities | Maintain operational efficiency, verify service activities, support compliance, and ensure customer satisfaction. |
| Important Skills | Branch operations, leadership, customer service, banking compliance, AML/KYC, problem-solving, and operational management. |
