| Company | Amazon |
| Job Title | Business Development Associate |
| Team | Amazon Marketing and Sales / Amazon Pay |
| Employer Entity | Axio Digital Pvt Ltd – Bangalore Branch |
| Job ID | 10561086 |
| Location | Bengaluru, Karnataka |
| Education | Bachelor’s Degree |
| Experience | 2+ years customer support experience preferred |
| Key Skills | Customer Support, Communication, MS Excel, Microsoft Office |
| Language Requirement | Hindi – written and verbal |
| Primary Responsibilities | Handle inbound chats, calls and emails from retailers and merchants |
| Loan Support | Guide merchants through the complete loan application and approval process |
| Customer Service | Resolve queries and concerns professionally and efficiently |
| Record Management | Maintain accurate interaction records |
| Escalation | Identify and escalate complex issues to appropriate teams |
| Work Environment | Fast-paced customer-focused environment |
| Key Competencies | Communication, Problem Solving, Empathy, Relationship Building |
| Job Category | Business & Merchant Development |
| Business Team | Amazon Pay |
| Job Type | Full-time |
