| Job Details | Information |
|---|---|
| Company | Axis Bank |
| Job Title | Branch Operations Manager |
| Job ID | 1132814 |
| Location | SCO 93, 1st Floor, Axis Bank Loan Centre, Ambala, Haryana – 134003 |
| Job Type | Full-time |
| Posted Date | 29 September 2026 |
| Experience Required | 3–9 Years – Branch Operations |
| Qualification | Graduate |
| Preferred Certification | JAIIB / CAIIB |
| Branch Operations | Manage daily branch operations including cash, vault, ATM, locker, EOD and reconciliation |
| Customer Service | Service branch customers and maintain operations as per audit compliance requirements |
| Account Opening & KYC | Ensure accurate account opening, KYC, CKYC uploads and documentation quality |
| Service Metrics | Track TAT, FTR and complaints; implement RCA-based improvements |
| Audit & Compliance | Prepare for audits/inspections, maintain records and resolve observations on time |
| Cross-Selling | Cross-sell insurance/investment products and activate digital banking for new customers |
| Training | Train frontline staff on process updates and compliance requirements |
| Inventory Management | Manage customer deliverables and gold loan packets |
| Key Compliance Areas | KYC, AML, RBI guidelines and audit norms |
| Career Level | Branch Operations Manager |
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