| Job Title | Customer Relationship Officer |
| Company | CSB Bank |
| Job ID | 1136148 |
| Location | Patiala, Punjab |
| Job Type | Full Time |
| Posted On | 1 October 2026 |
| Experience | 1–5 Years in Sales / Service |
| Qualification | Graduate – Any Specialization |
| Department/Domain | Customer Relationship / Branch Banking |
| Customer Service | Manage branch customer servicing and service activities |
| Branch Operations | Maintain branch operations in line with audit and compliance requirements |
| Customer Acquisition | Conduct area mapping, cold calls and BTL activities |
| Account Opening | Complete accurate AOF/KYC and ensure error-free CKYC submission |
| Cross-Selling | Promote insurance, investments and digital banking services |
| Portfolio Management | Manage assigned customer portfolio, balances and usage |
| Service Requests | Resolve customer service requests within TAT |
| Key Skills | Customer Service, Sales, KYC, CKYC, Cross-Selling, Relationship Management |
