| Company | Amazon – CapFloat Financial Service Pvt Limited |
| Job Title | Senior Operations Analyst – Reconciliation, Operations |
| Job ID | 10528184 |
| Location | Bangalore, Karnataka, India |
| Team | Amazon Pay |
| Department | Operations, IT & Support Engineering |
| Role Overview | Manage credit bureau reporting, dispute management, operational workflows, data analysis, reconciliations, and reporting while coordinating with internal stakeholders. |
| Key Responsibilities | Independently manage credit bureau and dispute processes; resolve discrepancies within timelines; perform transaction, settlement, payout and ledger reconciliations; conduct root-cause analysis; manage customer complaints and disputes; prepare dashboards, trackers and MIS reports; maintain audit-ready records; identify process improvement and automation opportunities. |
| Technical Skills | Advanced Excel, SQL (PostgreSQL), Microsoft Office, basic Python scripting |
| Basic Qualifications | Bachelor’s degree in Accounting/Commerce (B.Com); advanced Excel knowledge; experience with Microsoft Office products; strong customer service, communication and interpersonal skills. |
| Preferred Qualifications | Proficiency in Excel and SQL |
| Ideal Candidate | A detail-oriented professional with strong analytical, reconciliation, reporting, communication and problem-solving skills. |
| Job Category | Operations, IT & Support Engineering |
| Application | Apply through the official Amazon Jobs portal using Job ID 10528184. |
| Important Notice | Amazon never asks candidates for fees or deposits during the recruitment process. |
