| Company | Bajaj Finance |
| Job Title | Assistant Manager – BFS Direct |
| Job ID | JR00223166 |
| Department | BFS Direct – Loans |
| Job Level | GB02 |
| Location | Kozhikode (Calicut) |
| State | Kerala |
| Country | India |
| Region | South |
| Experience Required | 6 Months – 3 Years (Job Posting: 1–3 Years) |
| Minimum Qualification | Graduate (Any Specialization) |
| Job Purpose | Enhance business profitability by effectively managing delinquent loan accounts and improving collection efficiency. |
| Key Responsibilities | • Achieve collection efficiency targets.• Follow up on delinquent loan accounts.• Meet monthly collection cost and performance targets (PI).• Identify and report high-risk/stress accounts.• Maintain accurate collection trails and documentation.• Ensure compliance with collection processes and risk governance.• Coordinate with legal/law enforcement agencies for recovery.• Provide feedback to improve collection strategies.• Optimize field visits, customer contacts, PTP (Promise-to-Pay) conversion, settlements, cash TAT, and MIS. |
| Required Skills | Collections, Loan Recovery, Communication Skills, Microsoft Office, Documentation, Risk Governance, Customer Follow-up, Negotiation |
| Preferred Experience | 6 Months – 3 Years in collections, loan recovery, or financial services. |
| Core Objective | Maximize loan recoveries, minimize delinquency, and ensure compliance with company policies and collection standards. |
