| Company | Bajaj Finance Limited |
| Job Title | Relationship Manager – GL North |
| Job ID | JR00222707 |
| Designation / Level | Relationship Manager (GB02) |
| Department | Sales |
| Business Unit | GL North (Microfinance / JLG Lending) |
| Location | Shamli (Budhana Road Branch) |
| State | Uttar Pradesh |
| Country | India |
| Experience Required | 1–2 Years |
| Education | Graduation / Others (As per Company Norms) |
| Work Nature | Sales + Field Operations + Customer Relationship + Collections |
| Leadership Role | Individual Contributor |
| Customer Interaction | Very High |
| Field Work | Extensive (Village Visits & Centre Meetings) |
| Primary Responsibilities | Village Survey, Customer Acquisition, JLG Group Formation, Loan Sourcing, Collections, Portfolio Management |
| Sales Responsibilities | Prospecting, Financial Literacy, New Customer Acquisition, Cross-selling, Top-up Loans |
| Loan Processing | Document Collection, LOS Data Entry, House Verification, Income Assessment, Credit Coordination |
| Collection Responsibilities | Centre Meeting Collections, Recovery Deposit, End-use Monitoring, Delinquency Management |
| Portfolio Management | Manage 450–500 Customers |
| Coordination | Branch Manager, Credit Operations Officer, Customers |
| Reporting | Daily Activity Report, Collection Reconciliation, Lead-to-Login Tracking |
| Compliance | SOP Adherence, Audit Compliance, Code of Conduct, Zero Audit Findings |
| Key Skills | Sales, Customer Acquisition, Relationship Management, Collections, Financial Literacy, Portfolio Management |
| Technical Skills | Loan Origination System (LOS), Data Entry, MIS Reporting |
| Soft Skills | Communication, Customer Handling, Negotiation, Team Coordination, Time Management, Relationship Building |
| Domain | Microfinance (MFI), Joint Liability Group (JLG) Lending |
| Performance KPIs | Customer Acquisition, Collection Efficiency, Portfolio Quality, Lead-to-Login Ratio, Compliance, NPA Control |
| Major Challenges | Quality Sourcing, Timely Collections, Customer Retention, Delinquency Management, Zero Audit Issues |
| Career Path | Relationship Manager → Senior Relationship Manager → Branch Manager → Area Manager → Regional Manager |
| Learning Opportunity | Good |
| Leadership Exposure | Moderate |
| Best Suited For | Microfinance Professionals, Field Sales Executives, Relationship Managers, Rural Banking Professionals, Collection & Lending Officers |
| Overall Career Growth | Good |
