| Company | Bajaj Finance Limited |
| Job Title | Senior Business Analyst – IT (TICC – Knowledge Hub) |
| Job ID | JR00222709 |
| Designation / Level | Senior Business Analyst (GB05) |
| Department | IT |
| Business Unit | TICC (Technology Innovation & Collaboration Centre) |
| Functional Area | Knowledge Hub / Content Strategy / Innovation |
| Location | Pune (Pune Corporate Office – Mantri) |
| Country | India |
| Experience Required | 3–6 Years |
| Education | Postgraduate |
| Domain Preference | Technology Content, BFSI Research, Innovation, Digital Knowledge Management |
| Work Nature | Business Analysis + Content Strategy + Knowledge Management + Portal Management |
| Leadership Role | Individual Contributor with Cross-functional Leadership |
| Client / Stakeholder Interaction | Very High |
| Team Collaboration | IT, Infrastructure, Network Security, Design Teams, Business Teams, External Vendors |
| Primary Responsibilities | Content Strategy, Knowledge Hub Ownership, Thought Leadership, Portal Management, Research, Stakeholder Coordination, Vendor Management |
| Content Responsibilities | Articles, Blogs, Long Reads, Newsletters, Research Reports, CXO Thought Leadership, AI & GenAI Content |
| Research Areas | AI, GenAI, Cyber Security, Quantum Computing, Emerging Technologies, BFSI Trends |
| Knowledge Hub Responsibilities | Portal Ownership, Content Publishing, Taxonomy, Tagging, SEO Metadata, UX Improvements, User Engagement |
| Portal Management | Requirement Gathering, User Stories, UAT, Release Management, Portal Enhancements |
| Technical Coordination | CI/CD, Environment Setup, Deployment, Migration, Bug Resolution, DevOps Coordination |
| Security & Compliance | Portal Security, Compliance Monitoring, Vulnerability Remediation |
| Performance Monitoring | Monthly Active Users (MAU), Content Analytics, User Engagement, Adoption Metrics |
| Stakeholder Management | CXOs, Business Teams, IT Teams, Vendors, Design Teams, Innovation Teams |
| Vendor Management | Delivery Planning, Timeline Management, Quality Assurance |
| Innovation Responsibilities | Support Technology Events, Innovation Campaigns, Leadership Communication, Knowledge Sharing Programs |
| Key Skills | Content Strategy, Knowledge Management, Technology Research, BFSI Research, AI & GenAI, Portal Management, Business Analysis, UX Content |
| Technical Skills | SEO, Content Taxonomy, UAT, User Stories, Release Management, Performance Analytics, CI/CD Awareness |
| Soft Skills | Executive Storytelling, Communication, Stakeholder Management, Problem Solving, Collaboration, Attention to Detail |
| Industry Focus | BFSI, Digital Innovation, Technology Research, Knowledge Management |
| Major Challenges | Managing High-Volume Quality Content, Ensuring Portal Stability, Driving User Engagement, Coordinating Multiple Stakeholders, Keeping Pace with Emerging Technologies |
| Career Path | Senior Business Analyst → Associate Lead → Lead Business Analyst → Manager → Senior Manager |
| Learning Opportunity | Excellent |
| Leadership Exposure | High |
| Cross-Functional Exposure | Excellent |
| Best Suited For | Business Analysts, Technology Content Strategists, Knowledge Management Professionals, Digital Content Managers, Technology Researchers, Innovation Consultants |
| Overall Career Growth | Excellent |
