| Company | CSB Bank |
| Job Title | Branch Operations Manager |
| Job Identification | 1127256 |
| Location | Raichur, Karnataka |
| Address | Ground Floor, Kalyankar Complex, Raichur, Karnataka – 584101 |
| Job Type | Full Time |
| Qualification | Graduate – Any Specialisation |
| Experience | 3–9 Years |
| Role | Manage overall branch operations and ensure achievement of sales goals |
| Customer Service | Ensure customer service standards are met and minimize complaints and escalations |
| Customer Engagement | Deepen customer relationships and maximize revenue |
| Cross-Selling | Drive cross-selling and upselling of banking products |
| Branch Operations | Ensure smooth and efficient day-to-day branch operations |
| Compliance | Ensure the branch adheres to high standards of regulatory and operational compliance |
| Infrastructure | Maintain branch physical infrastructure and IT infrastructure |
| Sales Goals | Support the branch in achieving assigned sales and business targets |
| Revenue Growth | Identify opportunities to increase branch revenue through customer engagement |
| Key Skills | Branch Operations, Customer Service, Sales, Cross-Selling, Compliance & Team Management |
| Ideal Candidate | Graduate with 3–9 years of relevant experience in branch operations, customer service and banking sales |
