| Company | CSB Bank |
| Job Title | Branch Operations Manager |
| Job Identification | 1132118 |
| Location | Krishna, Andhra Pradesh |
| Address | Ground Floor, D No. 2200/3, Krishna, Andhra Pradesh – 521101 |
| Job Type | Full Time |
| Experience | 3–9 Years |
| Qualification | Graduate – Any Specialisation |
| Branch Operations | Manage the entire operations of the branch |
| Sales Goals | Ensure achievement of branch sales targets |
| Customer Service | Ensure customer service standards are consistently met |
| Complaints Management | Minimize customer complaints and escalations |
| Customer Engagement | Deepen customer relationships and engagement |
| Cross-Selling | Increase revenue through cross-selling |
| Upselling | Maximize revenue through upselling |
| Branch Operations | Ensure smooth and efficient branch operations at all times |
| Compliance | Ensure adherence to the highest standards of compliance |
| Infrastructure | Maintain branch physical infrastructure |
| IT Infrastructure | Ensure proper upkeep of branch IT infrastructure |
| Key Responsibility | Oversee branch operations, customer service, sales support, compliance and infrastructure |
| Ideal Candidate | Graduate with 3–9 years of experience in branch operations, banking, customer service and team/business management |
