| Job Title | Branch Operations Manager |
| Company | CSB Careers |
| Department | Branch Operations |
| Location | Ambala |
| Experience Required | 3–9 Years |
| Qualification | Graduate |
| Preferred Certifications | JAIIB / CAIIB |
| Employment Type | Full-time |
| Industry | Banking |
| Key Responsibilities | Daily branch operations, cash/vault handling, KYC/AML compliance, customer servicing, audit preparation |
| Operational Responsibilities | ATM & locker management, reconciliation, CKYC uploads, inventory management |
| Compliance Focus | RBI norms, audit compliance, documentation quality, inspections |
| Customer Service Focus | TAT/FTR monitoring, complaint resolution, digital banking activation |
| Additional Responsibilities | Cross-selling insurance/investments, staff training, gold loan packet management |
| Required Skills | Branch Operations, Compliance, Customer Service, Banking Processes, Team Training |
| Suitable For | Banking professionals with branch operations and compliance experience |
| Job ID | 1132814 |
| Posting Date | 05 June 2026 |
