| Job Title | Branch Operations Manager |
| Company | CSB Bank |
| Job Identification | 1130632 |
| Location | Kota, Rajasthan, India |
| Work Location | Ground Floor, 286, Shopping Center, Kota, Rajasthan – 324007 |
| Employment Type | Full-Time |
| Experience Required | 3–9 Years |
| Educational Qualification | Graduate – Any Specialisation |
| Job Function | Branch Operations / Banking / Customer Service |
| Role Overview | Responsible for the overall operations of the branch, achieving sales goals, maintaining excellent customer service, and ensuring smooth and compliant branch functioning. |
| Customer Service | Maintain customer service standards and minimize customer complaints and escalations. |
| Customer Engagement | Strengthen customer relationships and maximize revenue through cross-selling and upselling. |
| Branch Operations | Ensure smooth and efficient day-to-day operations of the branch. |
| Compliance | Ensure the branch follows the highest standards of regulatory and operational compliance. |
| Infrastructure Management | Maintain the branch’s physical infrastructure and IT infrastructure. |
| Key Responsibilities | Branch management, customer service, sales support, revenue enhancement, compliance, infrastructure upkeep, and operational efficiency. |
| Minimum Experience | 3 Years |
| Maximum Experience | 9 Years |
| Posting Date | 17 September 2026 |
| Apply Before | 31 December 4712 |
