| Job Title | Customer Relationship Officer |
| Location | Kolkata, West Bengal |
| Job ID | 1136091 |
| Job Type | Full Time |
| Posted On | 30 September 2026 |
| Experience | 1–5 Years (Sales/Service) |
| Qualification | Graduate – Any Specialization |
| Department/Domain | Banking / Customer Relationship |
| Customer Service | Manage branch customers and provide suitable banking solutions |
| Branch Operations | Maintain branch operations as per audit and compliance requirements |
| Customer Acquisition | Execute area mapping, cold calls and BTL activities |
| Documentation | Complete AOF/KYC accurately and ensure error-free CKYC submission |
| Cross-Selling | Sell insurance/investment products and activate digital banking |
| Portfolio Management | Manage customer balances, usage and service requests within TAT |
| Compliance | Follow regulatory requirements and Bank policies |
