| Company | Customer Relationship Officer employer (Company name not specified in the job posting) |
| Job Title | Customer Relationship Officer |
| Designation | Customer Relationship Officer |
| Department / Service Area | Sales & Relationship Management |
| Job ID | 1100645 |
| Posting Date | July 7, 2026 |
| Location | Thiruvallur |
| Employment Type | Full-time |
| Domain | Sales, Loan Operations, Relationship Management |
| Experience Required | 5–10 Years |
| Educational Qualification | Graduate (Any Specialization) |
| Role Overview | Manage business sourcing channels, coordinate loan disbursement processes, build dealer relationships, lead sales teams, and ensure compliance with lending operations. |
| Key Responsibilities | Business sourcing, channel relationship management, dealer empanelment, sales team management, resource allocation, loan disbursement coordination, documentation compliance, field investigation (FI), agreement execution, credit approval coordination, hiring, training, and team development. |
| Mandatory Skills | Sales Management, Relationship Management, Loan Processing, Dealer Management, Credit Coordination, Documentation, Team Handling, Business Development, Communication, Compliance. |
| Preferred Competencies | Leadership, Negotiation, Customer Focus, Problem Solving, Team Building, Process Orientation, Stakeholder Management, and Decision Making. |
| Ideal Candidate | A graduate with 5–10 years of experience in lending or financial services, capable of leading sales teams, managing dealer networks, coordinating loan disbursements, and ensuring operational and regulatory compliance. |
