| Job Title | Assistant Manager – Business Analysis |
| Company Name | Deloitte Shared Services India LLP |
| Job Requisition ID | 108225 |
| Location | Delhi |
| Department / Function | Enabling Areas – Information Technology |
| Experience Required | 4–6 years |
| Role Overview | Drive business analysis, digital transformation, process automation, and enterprise application enhancement initiatives across the complete project lifecycle |
| Business Analysis | Engage with stakeholders, understand business challenges, gather requirements, and define functional solutions |
| Documentation | Prepare BRDs, FRDs, user stories, business rules, process flows, wireframes, and acceptance criteria |
| Process Improvement | Analyze existing processes, identify automation opportunities, and recommend scalable technology solutions |
| Solution Analysis | Perform impact analysis, solution walkthroughs, requirement prioritization, and stakeholder sign-offs |
| SDLC Collaboration | Work with Product Owners, Architects, Developers, QA teams, and business users throughout the SDLC |
| Integration | Define and document integration requirements across enterprise applications, APIs, and workflow platforms |
| Testing & UAT | Support UAT planning, functional testing, defect triaging, production deployments, and post-implementation validation |
| AI & GenAI | Identify AI use cases, document AI-specific business requirements, support prompt engineering, and apply Responsible AI principles |
| Process Automation | Experience with RPA, Power Automate, or similar workflow automation platforms |
| Methodologies | Agile, Scrum, and Waterfall |
| Tools | Jira, Azure DevOps, ServiceNow, Microsoft Excel, Word, PowerPoint |
| Data Skills | Basic SQL and data analysis |
| Process Modelling | Visio, Draw.io, BPMN, As-Is / To-Be process mapping |
| AI Governance | Understanding of AI governance and Responsible AI concepts |
| Key Skills | Business Analysis, Requirement Gathering, BRD/FRD, User Stories, Process Automation, Stakeholder Management, API Integration, UAT, Agile/Scrum, AI/GenAI, SQL, Process Modelling |
