| Job Title | ET&P – ServiceNow – Consultant – ITOM / ITAM / GRC |
| Job Requisition ID | 101411 |
| Date Posted | May 2, 2026 |
| Location (Primary) | Bangalore |
| Location (Mentioned Above) | Ahmedabad |
| Designation | Consultant |
| Company | Deloitte Touche Tohmatsu India LLP |
| Team | Enterprise Technology & Performance (ET&P) |
| Role Summary | ServiceNow Consultant with expertise in ITOM / ITAM / GRC to drive implementations, ensure compliance, and support enterprise service management initiatives |
| Experience Required | 3–5 years |
| Education | UG and above in IT or related field |
| Key Responsibilities | • Lead end-to-end ServiceNow implementations • Gather requirements & design scalable solutions • Configure workflows, forms, business rules, integrations • Collaborate across teams for seamless integration • Provide advisory & best practices • Manage stakeholders, planning, and risks • Handle testing, deployment & support • Mentor junior team members • Maintain project documentation |
| Required Skills | • ServiceNow platform expertise • ITOM / GRC / ITAM modules knowledge • Strong understanding of ServiceNow architecture & data model • ITIL process knowledge • Communication & stakeholder management |
| Module Expertise (Any One) | GRC: Policy & Compliance, Risk, Audit, Vendor Risk, IRM ITOM: Discovery, CMDB, Event Mgmt, Service Mapping ITAM: HAM, SAM |
| Additional Requirements | • Experience with global teams • Strong documentation skills • Problem-solving & leadership ability |
| Work Environment | Collaborative, innovation-driven, inclusive workplace |
| Career Benefits | Skill development, innovation exposure, impact on national growth, long-term career growth |
| Company Note | Deloitte entities are legally separate; DTTL does not provide direct client services |
