| Company | Deloitte |
| Job Title | Senior Consultant – T&T Customer CS&D – Telecom |
| Job Requisition ID | 110139 |
| Location | Bengaluru |
| Base Location | Bangalore / Delhi |
| Entity | Deloitte Touche Tohmatsu India LLP |
| Experience | Senior Consultant: 5+ Years; Consultant: 3–5 Years |
| Domain | Telecom Consulting / Customer Strategy & Implementation |
| Industry Requirement | Telecom sector experience is mandatory |
| Core Areas | OSS/BSS Transformation, Revenue Assurance, Margin Optimization, Cost Optimization |
| Commercial Excellence | Revenue Assurance Controls, Collection Analytics, Customer Experience Reviews |
| Strategy | Revenue Growth, Cost Optimization, Market Expansion |
| Data Analytics | Use analytics to improve performance and support strategic decisions |
| Tools | Excel, SQL, Python (Optional), BI Platforms |
| Business Areas | Strategy, Marketing, Finance, Operations & Data Analysis |
| Additional Expertise | RAFM Tool Implementation, Process Benchmarking, KPI Development, Product Rationalization & Pricing |
| Key Responsibilities | Deliver customer strategy engagements, develop business strategies, design dashboards and performance frameworks |
| Client Engagement | Client Workshops, Stakeholder Interviews, Problem-Solving Sessions |
| Business Development | Support RFPs, client requests and business development activities |
| Leadership Role | Act as a trusted advisor and present recommendations and transformation roadmaps |
| Education | MCA / M.Tech / MBA / B.Tech / BBA / B.Sc / BE / B.Com |
| Travel | Domestic/international travel may be required |
| Work Model | Hybrid; office at least 3 days per week |
| Ideal Candidate | Telecom professional with consulting, strategy, analytics and OSS/BSS or revenue-assurance experience |
