| Company | Deloitte Touche Tohmatsu India LLP |
| Job Title | T&T Customer M&C – Consultant | SFMC |
| Job Requisition ID | 104343 |
| Location | Bengaluru, Karnataka, India |
| Job Level | Consultant |
| Job Function | Customer Technology / Salesforce Marketing Cloud (SFMC) |
| Experience Required | 3–5 Years |
| Role | SFMC Tester |
| Core Responsibility | Test Salesforce Marketing Cloud implementations, campaigns, automation workflows and data integrations |
| SFMC Modules | Email Studio, Journey Builder, Automation Studio, Contact Builder |
| Testing | Functional, Regression, Integration and UAT testing |
| Campaign Testing | Validate email campaigns, SMS, push notifications and customer journeys |
| Automation Testing | Test Automation Studio workflows, Journey Builder flows and data extensions |
| Data Validation | Validate data accuracy between SFMC and integrated systems such as CRM and APIs |
| A/B Testing | Validate A/B testing and personalization |
| Email Testing | Check email rendering across devices and email clients |
| Defect Management | Identify, log and track defects using JIRA or similar tools |
| API Testing | Experience with API testing tools such as Postman |
| Database / SQL | Knowledge of SQL for data validation |
| Web Technologies | Familiarity with HTML/CSS for email testing |
| Data & Segmentation | Understanding of SFMC data models and segmentation |
| Bug Tracking Tools | JIRA, Azure DevOps or similar |
| Preferred Certifications | SFMC certifications such as Email Specialist / Admin |
| Additional Skills | Basic AMPscript or SSJS, Selenium or similar automation tools |
| Methodology | Exposure to Agile/Scrum methodologies |
| Cross-Channel Testing | Experience with cross-channel campaign testing |
| Soft Skills | Analytical thinking, problem-solving, attention to detail, communication and collaboration |
| Education | B.E. / B.Tech / MCA / MBA / MS |
| Travel | No extensive travel required |
| Work Mode | Hybrid – Deloitte’s default working model |
