| Company | Kotak Mahindra Bank |
| Job Title | Personal Banker – Inbound (Branch Banking – Service) |
| Designation | Personal Banker |
| Department / Service Area | Consumer Bank – Branch Banking (Service) |
| Job ID | 245663 |
| Posting Date | July 7, 2026 |
| Location | Mumbai |
| Employment Type | Full-time |
| Shift | Day Shift |
| Domain | Branch Banking, Retail Banking, Customer Service |
| Experience Required | Relevant experience in Branch Banking, Retail Banking, Cash Operations, or Customer Service preferred. (Not explicitly specified.) |
| Educational Qualification | Bachelor’s Degree |
| Role Overview | Handle branch cash and non-cash transactions, provide customer service, resolve banking queries, and promote banking products while ensuring operational accuracy. |
| Key Responsibilities | Process cash deposits and withdrawals, demand drafts, cheque processing, handle customer queries, provide banking information, maintain transaction accuracy, cross-sell banking products, and deliver excellent customer service. |
| Mandatory Skills | Cash Handling, Branch Banking, Customer Service, Banking Operations, Cash & Non-Cash Transactions, Communication, Cross-selling, Attention to Detail, Transaction Processing. |
| Preferred Competencies | Customer Focus, Accuracy, Problem Solving, Interpersonal Skills, Teamwork, Time Management, Sales Orientation, and Compliance Awareness. |
| Ideal Candidate | A customer-focused banking professional with strong branch operations knowledge, cash handling skills, and the ability to provide excellent service while supporting business growth through cross-selling. |
