| Job Title | 811 CEC Officer – Inbound (Digital Banking – Contact Centre) |
| Job ID | 237552 |
| Company | Kotak Bank (Kotak 811) |
| Category | Consumer Bank |
| Location | Thane, Maharashtra |
| Work Location | Neptune Elements, 3rd Floor, Thane – 400604 |
| Job Type | Full Time |
| Job Shift | Day Shift |
| Qualification | Bachelor’s Degree |
| Experience Required | Not specified (typically entry to mid-level) |
| Role Description | Handles inbound customer queries, provides product information, and drives sales conversions for Kotak 811 |
| Key Responsibilities | Inbound call handling, query resolution, product explanation, sales conversion, maintaining call records, meeting sales targets, customer engagement |
| Skills Required | Communication, Customer Service, Sales, Problem Solving, Target Orientation |
| Posting Date | 06 May 2026 |
| Job Tag | Hot Job |
