Kotak Mahindra bank : Personal Banker – Outbound – Branch Banking – Relationship Management

Job DetailsInformation
Job TitlePersonal Banker – Outbound – Branch Banking – Relationship Management
Company NameKotak Mahindra Bank
Job ID258330
Job CategoryConsumer Bank
LocationChennai, Tamil Nadu, India
Work Location1B, Akshaya A-Block (COVE), The Belvedere, GST Road, Nandivaram, Guduvancherry, Chennai – 603202
Employment TypeFull-Time
Job ShiftDay Shift
EducationBachelor’s Degree
Posting Date23 September 2026
Apply Before21 December 2026
Role OverviewDrive branch-level business development by acquiring new customers and selling retail liability products and third-party financial products.
Retail Liability SalesAchieve assigned value, volume, and productivity targets for retail liability products.
CASA & Cross-SellingGenerate revenue through CASA products, cross-selling, and third-party offerings such as insurance.
Customer AcquisitionAcquire New-to-Bank (NTB) customers through personal efforts and various acquisition channels.
Relationship ManagementBuild high-value CASA relationships and develop comprehensive family banking relationships.
Daily Activity TargetContact at least 20 customers and meet a minimum of 4 customers/prospects every day.
Customer UpgradationUpgrade customers from lower product categories to premium banking offerings.
Customer ServiceDeliver excellent service and maintain strong, long-term customer relationships.
Key SkillsSales, customer acquisition, CASA, cross-selling, relationship management, communication, and target orientation.

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