| Job Title | Sky Service CCU – RM – Sky Channel – Customer Service |
| Company Name | Kotak Mahindra Bank |
| Job ID | 258325 |
| Job Category | Consumer Bank |
| Location | Thane, Maharashtra, India |
| Work Location | Neptune Elements – 3rd Floor, Thane, Maharashtra – 400604 |
| Employment Type | Full-Time |
| Job Shift | Day Shift |
| Education | Bachelor’s Degree |
| Posting Date | 23 September 2026 |
| Apply Before | 21 December 2026 |
| Role Overview | Handle customer service activities through the Sky Channel and support customers with their banking requirements. |
| Customer Service | Assist customers, address queries, and provide timely solutions while maintaining service quality. |
| Relationship Management | Build and maintain positive customer relationships through effective communication and service. |
| Key Responsibilities | Manage customer interactions, resolve service-related issues, follow banking processes, and ensure customer satisfaction. |
| Important Skills | Customer service, communication, relationship management, problem-solving, attention to detail, and banking process knowledge. |
