| Hiring Company | Randstad India (for a client company) |
| Job Title | Process Excellence / Quality Manager |
| Job Location | Hyderabad, Telangana, India |
| Reference Number | JPC – 116974 |
| Job Type | Permanent |
| Posting Date | 09 March 2026 |
| Application Deadline | 08 May 2026 |
| Qualification | Bachelor’s Degree |
| Mandatory Certification | Six Sigma Black Belt |
| Experience Required | Minimum 10 years in Quality Assurance or BPO quality roles |
| Work Environment | Full-time, Work From Office |
| Shift Timing | US Shift |
| Core Domain | BPO Quality Management / Process Excellence |
| Key Responsibilities | Quality management systems implementation, quality audits, Six Sigma projects, process improvement |
| Key Methodologies | Six Sigma (DMAIC, DFSS), Root Cause Analysis |
| Technical Skills | Data analysis, reporting, MS Excel, Word, PowerPoint |
| Additional Tools | Quality management tools like Minitab, JIRA (preferred) |
| Soft Skills | Leadership, communication, project management, problem-solving |
| Hiring Checks | Certificate verification, reference check, background check |
