| Job Title | Lead – Infrastructure |
| Contract Type | Permanent WAH (Work From Home) |
| Location | Chennai – Tamil Nadu |
| Date Published | 02-04-2026 |
| Job ID | REF37617T |
| Company Name | Sutherland |
| Company Overview | Global digital transformation company specializing in AI, Automation, Cloud Engineering, and Advanced Analytics |
| Role Objective | Lead endpoint and infrastructure management while ensuring security compliance, remediation, and service excellence |
| Key Technologies | Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), VAPT |
| Core Responsibilities | Manage MECM task sequences, application deployments, patch deployments, endpoint configurations, and vulnerability remediation |
| Security & Compliance | Understand vulnerability assessment reports, handle remediation, document fixes and lessons learned |
| Operational Support | Coordinate with SMEs, Helpdesk, and technical teams for daily operations |
| Process Adherence | Ensure SOPs, escalation procedures, and standard processes are followed |
| Customer Focus | Understand internal and external customer needs and deliver high-quality service |
| Team Collaboration | Work closely with cross-functional teams and contribute to overall team spirit |
| Change Management | Demonstrate adaptability and positive response to change |
| Documentation | Document remediation efforts, procedures, and best practices |
| Education Requirement | Bachelor’s Degree (any discipline) |
| Experience Requirement | 2–4 years experience managing Microsoft Intune, MECM, and resolving VAPT findings |
| Key Skills | Endpoint Management, Patch Management, Vulnerability Remediation, Communication, Documentation |
| Personal Attributes | Energy, enthusiasm, commitment, proactive mindset |
| Compliance Statement | All information handled confidentially as per EEO guidelines |
