Experience: 3-5 Years
Location: Bangalore
Service Line: Enterprise Package Application Services
Job Summary:
As a Salesforce Developer at Infosys, you will play a key role in understanding customer challenges, diagnosing problem areas, designing innovative solutions, and ensuring smooth deployment to enhance client satisfaction. You will be responsible for configuring Salesforce products, leading small projects, and contributing to the organization’s digital transformation initiatives.
Key Responsibilities:
- Diagnose customer issues, design innovative solutions, and facilitate seamless deployment.
- Develop proposals by contributing to solution design and proposal documentation.
- Plan configuration activities, configure Salesforce products as per design, and assist in resolving requirement-related queries.
- Conduct solution/product demonstrations, Proof of Concept (POC) workshops, and prepare effort estimates aligning with customer budgets.
- Lead small projects and participate in unit-level and organizational initiatives to deliver high-quality solutions.
Technical & Professional Requirements:
- Education: MTech, BE, BTech, BCA
- Primary Skills: Salesforce → Lightning Web Components (LWC)
- Certification: Salesforce Platform Developer 1
- Strong understanding of software configuration management systems
- Awareness of the latest technologies and industry trends
- Logical thinking, problem-solving skills, and ability to collaborate
Preferred Skills:
Experience in one or more of the following areas:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Lightning
Additional Responsibilities:
- Develop value-creating strategies to help clients innovate, grow, and improve profitability.
- Assess current processes, identify improvement areas, and propose technology solutions.
- Understand financial processes for different project types and pricing models.
- Demonstrate strong client interfacing, project management, and team management skills.
- Possess knowledge of one or two industry domains.