| Company | Kotak Mahindra Bank |
| Job Title | Customer Assistance Manager – Credit Card (Hardship Assistance Unit) |
| Alternate Role Mentioned | Portfolio Manager – Retail Assets |
| Department | Consumer Bank |
| Job Location | Chennai, Tamil Nadu |
| Office Address | 4th & 5th Floor, Samson Tower, 402L, Chennai – 600008 |
| Employment Type | Full-Time |
| Job Shift | Day Shift |
| Degree Requirement | Bachelor’s Degree |
| Posting Date | 03 March 2026 |
| Job Identification | 231503 |
| Key Responsibilities | Collections & recovery management, repossession handling, coordination with agencies, legal formalities, field visits, team training, compliance adherence |
| Role Nature | Field + Team Handling + Legal Coordination |
| Similar Locations | Hyderabad, Mumbai, Chennai |